by Eliza Burr | Jun 26, 2021 | Thoughts to Share
Hi! June 2021 marks the 4 year anniversary of Preferred Pet Partners. I’m so grateful to my amazing employees and our awesome clients, human and furry! It’s been such a hard year for everyone and I’m thankful every day for the opportunity to help pet parents. To...
by Eliza Burr | Jun 12, 2021 | How do I?
Many of us in the pet care industry are scrambling to hire right now. The bubble has arrived and the pet businesses who managed to survive the pandemic are coming back strong. My own pet business recorded the highest revenue month in our history in May. This has...
by Eliza Burr | May 15, 2021 | Guest Post
This week I’m pleased to bring you a guest blog from Kim Shotola. Kim uses holistic animal care to help animals live happier, healthier and longer lives, by transforming their innate intuitive abilities. Kim is helping celebrate National Dog Anxiety Awareness Week...
by Eliza Burr | May 1, 2021 | The Customer Experience
As a pet sitter or dog walker we’re used to dealing with stressed out or fearful pets. I myself am an expert at getting frightened kitties to come out from under beds. Part of our job is to make the pets feel comfortable and minimize any stress they may feel. Part of...
by Eliza Burr | Apr 17, 2021 | The Customer Experience
Last week we talked about Spring cleaning for your business. One of the tips to get your business spic and span was to update your standard operating procedures or SOPs. This is a fancy way to say your documented processes. These are the “how to” documents associated...